Contact desk

Ask about a lot, account, payment, or transport.

The support desk routes messages to the right specialist so buyers can keep moving through the auction flow.

Phone

Email [email protected]

Hours Mon-Fri 10am-6pm, Sat 10am-2pm CT

Office 5411 Renwick Dr, Houston, TX 77081, United States

If the question is tied to an active lot or a payment deadline, call the desk instead of waiting for email.

When is my invoice issued?: Winning bidders usually receive an invoice within one hour of the lot closing.
Can I arrange shipping?: Yes. Transport can be coordinated after payment and release approval.
Do I need an account to browse?: No. Browsing is open; bidding and Buy Now need a verified account.